If we have not answered your questions with our FAQ, please feel free to contact us!
Frequently Asked Questions
General Questions
Of course! True Yoga is geared toward ALL levels of fitness, and everyone is encouraged to go at their own pace.
For more information on our classes and which one is right for you visit our class page here.
Absolutely. Our instructors are trained to provide low-impact options and modifications for each exercise. Depending on your injury we recommend starting off with gentle, slower-paced class, such as True Hatha, Yin, or Restorative. We believe in modifying instead of missing your practice. After all the only workout you regret is the one you didn’t do.
Before you practice, you want to aim for snacks that are easy to digest and that will help you stay loose while you practice. Of course, what works for your body is specific and personal, so the most important thing is to experiment and listen to your body to determine the timing and foods that works best for you.
Try simple carbohydrates with small amounts of protein, fat, or fiber for power and energy.
We love a good high protein smoothie to keep us energized.
Download your free True Conditioning smoothie guide here!
There is good research that yoga may help you manage stress, improve your mood, curb emotional eating, and create a community of support, all of which can help with weight loss and maintenance.
Although yoga can also help you burn calories, as well as increase your muscle tone the most effective method to optimize your body composition is through a mix of diet, strength training and conditioning. Looking to optimize the way you train and eat for weight loss? Visit us at www.trueconditioning.com to get started.
Yes, you can! Our True yoga classes are All-levels friendly, as you practice yoga regularly, you will increase your flexibility on your own time and pace. Our bodies need to stretch to stay strong and healthy. Our experienced yoga teachers can help you adjust poses and positions to accommodate your body type, shape and limitations.
Stillness of the body leads to stillness of the breath. Stillness here does not mean cessation. The breath becomes quiet, unlaboured and gentle. Once the breath has become quiet, the deepest stillness arises.
To still the mind, the breath must be calm. To calm the breath, the body must be still. When these conditions have been met, deep awareness is possible. This state can be achieved only by commitment and dedication. Commit to stillness and allow whatever arises to be just what it is.
Yin yoga offers a number of the same general benefits as other styles of yoga—but it’s particularly ideal for releasing stress in the body’s connective tissues and activating the parasympathetic nervous system.
Yin also works on stimulating the flow of energy through the meridians, or energy channels, to create balance in the body.
Kids 16 and older are welcome to join our classes.
Please note we also offer Kid’s Yoga as well, for those little-yogis!
Check out our events & programs page for upcoming Kids program info and dates!
We ask that phones stay off the mat. Please switch your phone to silent (not vibrate) and leave it in the cubbies before class. Calls, texts and notifications distract everyone, including you, and our studio is a space to find stillness in a fast-paced world.
If you’re expecting an urgent call (for example, you’re on call or caring for someone), let your instructor know before class. Keep your phone on silent near the door and step out quietly if you need to answer.
Class Attendance
For everyone’s safety and to respect the class, students who arrive after class has started can’t be admitted. The reservation is treated as a no-show and the no-show policy applies.
Each class needs at least 2 people registered to run.
- Most classes: if fewer than 2 people are registered 2 hours before class starts, the class is cancelled.
- 6:30 AM and 8:00 AM classes: if fewer than 2 people are registered by 8:00 PM the night before, the class is cancelled.
If a class you’ve booked is cancelled, we’ll notify you through the app, and you won’t be charged or lose a class credit. Once an early-morning class is confirmed at 8:00 PM, it runs as scheduled, even if a student cancels after that time.
Tip for early birds: book morning classes before 8:00 PM the night before so your class runs.
A missed class without cancelling counts as a no-show.
- Unlimited members pay a $20 + tax no-show fee.
- Class credit plans, punch cards and drop-ins lose the class credit.
Reservation Policies
Book through the True Yoga app. Registration closes 30 minutes before class starts.
We know plans change. Cancelling on time frees your spot for someone on the waitlist.
- Regular classes: cancel at least 2 hours before class starts.
- 6:30 AM and 8:00 AM classes: cancel by 8:00 PM the night before.
If you cancel late or don’t show up:
- Unlimited memberships (Trial, Devoted Yogi, Seasonal, Annual): $15 + tax for a late cancellation, $20 + tax for a no-show.
- Class credit plans (Goal Getter, Weekly Warrior), punch cards and drop-ins: the class credit is used. No fee.
Fees are charged automatically to the card on file.
Log in to the True Yoga app, go to your upcoming classes and tap Cancel.
If a spot opens up, you’re added to the class automatically and the cancellation policy applies. If you can no longer attend, remove yourself from the waitlist.
Walk-ins are welcome if there’s space and you’re already registered in our system. If you’re new, please contact us before your first class.
Membership Policies
Yes. Monthly memberships (the Devoted Yogi, Goal Getter and Weekly Warrior) have a one-time $49 joining fee, charged with your first payment.
- No joining fee for the Annual or Seasonal memberships.
Yes.
- Devoted Yogi Month-to-Month, Goal Getter and Weekly Warrior: 3-month minimum, then cancel anytime with 72 hours’ notice.
- Devoted Yogi 12-Month: 12-month commitment.
Email us at info@trueyogasteveston.com. We don’t take cancellations by phone, so there’s always a written record for both of us. You’ll get an email from us confirming your cancellation.
- Devoted Yogi Month-to-Month, Goal Getter and Weekly Warrior: at least 72 hours before your next billing date.
- Devoted Yogi 12-Month: 30 days’ written notice.
If you cancel with less notice, your next payment will still be charged, and your membership stays active until the end of that billing period.
Yes. Your 12-month commitment gives you our lowest monthly rate ($159 instead of $179). If you cancel early, you’ll pay:
- A $20 rate adjustment for each month you’ve used, as if you’d been on month-to-month the whole time
- An early termination fee equal to one monthly payment ($159)
Example: if you cancel after 5 months, the total is (5 × $20) + $159 = $259.
No fees apply if you:
- Can’t take part for medical reasons, with a note from a doctor
- Move more than 30 km from the studio, with proof of your new address
30 days’ written notice is required.
Annual and Seasonal memberships are paid upfront at a discounted rate, so they can’t be cancelled or refunded. If life gets in the way, you can use your holds to pause your membership.
You’ll be subject to current rates, and the one-time joining fee will apply again. If you only need a short break, a hold lets you keep your rate and avoid the joining fee.
Goal Getter and Weekly Warrior classes don’t carry over to the next month. When you cancel, any remaining classes stay usable until the end of your last paid billing period.
All memberships and passes are non-refundable once billed. They also can’t be transferred, shared or extended beyond approved holds. Please reach out to us. We’re happy to talk through your options.
- Month-to-month plans: we may change prices from time to time. Members are notified by email at least 30 days before any change, and may cancel before the new price applies.
- 12-month, Annual and Seasonal plans: your price is locked in for the full term. If you renew, the current rate at renewal applies.
- Promotions and introductory offers are subject to change and may end at any time. Promotional prices can’t be combined unless stated.
Life happens, and your membership can pause with you.
- Annual: up to 3 holds per billing year, at least 1 week each, up to 4 weeks in total. Your expiry date is extended by the days on hold.
- Devoted Yogi (both plans), Goal Getter and Weekly Warrior: up to 4 weeks of complimentary holds per billing year, in up to 3 requests.
- Steveston Seasonal: 1 hold of up to 14 days.
- 1-Month Trial: no holds.
How holds work:
- Email info@trueyogasteveston.com at least 72 hours before you want the hold to start. Holds can’t be backdated.
- Billing pauses during a hold. Your membership restarts automatically when the hold ends.
- Need more time? Extra hold time beyond your free allowance is $20 per month.
- Refunds aren’t issued for missed time.
Stay in the loop
Fill out the form below to stay updated on events, specials, studio news, and more!
"*" indicates required fields
