Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

If we have not answered your questions with our FAQ, please feel free to contact us!

General Questions

Of course! True Yoga is geared toward ALL levels of fitness, and everyone is encouraged to go at their own pace.

For more information on our classes and which one is right for you visit our class page here.

Absolutely. Our instructors are trained to provide low-impact options and modifications for each exercise. Depending on your injury we recommend starting off with gentle, slower-paced class, such as True Hatha, Yin, or Restorative. We believe in modifying instead of missing your practice. After all the only workout you regret is the one you didn’t do.

Before you practice, you want to aim for snacks that are easy to digest and that will help you stay loose while you practice. Of course, what works for your body is specific and personal, so the most important thing is to experiment and listen to your body to determine the timing and foods that works best for you.

Try simple carbohydrates with small amounts of protein, fat, or fiber for power and energy.

We love a good high protein smoothie to keep us energized.

Download your free True Conditioning smoothie guide here!

There is good research that yoga may help you manage stress, improve your mood, curb emotional eating, and create a community of support, all of which can help with weight loss and maintenance.

Although yoga can also help you burn calories, as well as increase your muscle tone the most effective method to optimise your body composition is through a mix of diet, strength training and conditioning. Looking to optimize the way you train and eat for weight loss? Visit us at to get started.

Check out testimonials here!

Yes, you can! Our True yoga classes are All-levels friendly, as you practise yoga regularly, you will increase your flexibility on your own time and pace. Our bodies need to stretch to stay strong and healthy. Our good yoga teachers can help you adjust poses and positions to accommodate your body type, shape and limitations.

Stillness of the body leads to stillness of the breath. Stillness here does not mean cessation. The breath becomes quiet, unlabored and gentle
Once the breath has become quiet, the deepest stillness arises.
To still the mind, the breath must be calm. To calm the breath, the body must be still. When these conditions have been met, deep awareness is possible. This state can be achieved only by commitment and dedication. Commit to stillness and allow whatever arises to be just what it is.

Yin yoga offers a number of the same general benefits as other styles of yoga—but it’s particularly ideal for releasing stress in the body’s connective tissues and activating the parasympathetic nervous system.
Yin also works on stimulating the flow of energy through the meridians, or energy channels, to create balance in the body.

Kids 16 and older are welcome to join our classes.
Please note we also offer Kid’s Yoga as well, for those little-yogis!

Check out our events & programs page for upcoming Kids program info and dates!

Class Attendance

In order to respect everyone in the studio and to maintain our peaceful environment, classes will start right on time and guests will not be allowed to enter class late as this disrupts other students and the teacher.

As noted in our what to expect page, we ask you please arrive at least 10 minutes early to sign in and set up your space. We are punctual about class start times and firmly uphold this policy.

We understand that sometimes things happen that are out of your control. If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and email us at

If you do arrive after class has started, our Reservation Policy applies:

If you are on a punch card or a drop-in, your class will be deducted from your account.
If you are on an unlimited membership, a $10 (+ tax) fee will be charged to your credit card on file.

In order to the studio to cover our minimum studio cost, we require a minimum of two (2) members register two (2) hours before the class.

We can’t guarantee drop-ins

Please always check your notifications if you are the only person registered to a class.

Reservation Policies

– Please sign up and reserve your spot online to secure your class.
– Reservations are available online only and close 15 minutes before the start of a class.
– Walk in guests are welcomed if space allows. Please call or email in advance and arrive at least 15 minutes before class if you are new or need to purchase a new pack or membership.

1. Download the True Yoga app to reserve your class online.

Download for android
Download for apple

2. Activate your membership
Once you have the app, ensure you’ve got an active membership or trial package, by visiting the memberships tab.

3. Book your class
Visit the classes tab, find a class you’d like to take a click “book”!

If you think there’s a chance you may have to cancel or will not be able to make your reservation, please review our reservation cancellation policy.
Advance cancellation is required in order to avoid being charged a fee or losing a class.

– If you are unable to attend your reserved class, cancel online with as much notice as possible.
– If you cancel more than 8 hours before the start of class you will not be subject to our no-show / late cancel policy.
– If you do not cancel, or cancel with less than 8 hours notice before class, or are late for class, the following will apply:
– If you are on a punch card or a drop-in, your class will be deducted from your account.
– If you are on an unlimited membership, a $10 (+ tax) late cancellation fee, or a $15 (+ tax) no show fee will be charged to your credit card on file.
– All late cancel / no-show actions are processed automatically.
– If you are dealing with an extenuating circumstance that has impacted your ability to attend class, please cancel with as much notice as possible and then reach out to us at

Log into your True Yoga account and find the class on your schedule and select “cancel”.

Please make sure to cancel your reservation at least 8 hours before the class starts to avoid a late cancel or no-show fee.

– If the class is full, you will have the option to reserve a spot on the waitlist
– If a member cancels their reservation, the system will automatically add the first person on the waitlist to the class and send them a notification email (make sure you’re opted in to our emails and newsletter in your account profile!).
– If you are on the waitlist and a spot becomes available you’ll be automatically added to class. Once added, our cancellation policy applies, so be sure to cancel your waitlist spot if you can no longer attend.

Membership Policies

– Membership are charged to a stored credit card (in member’s name) on an automatic monthly basis.
– For month to month Memberships a minimum of 3 monthly payments is required.
– To cancel, provide a minimum of 72 hours advance notice before next auto-renew charge. All cancelations must be submitted online to
– Payments, once billed, are not eligible for refund.

Going on vacation or need to take a break? No problem!

At True Yoga we offer the following Hold Policy for Month to Month and Annual memberships holders as follows:

– Month to month and annual memberships can be placed on hold up to 3 times per calendar year.
– Each hold can be a minimum of 1 week and maximum of 1 month in length.
– 72 hours advance notice must be provided (email us at
– Holds cannot be backdated.
– Annual Memberships: expiry date will be adjusted forward by the number of days the hold was in place.
– Month to Month Membership: current month will be extended and payment dates will be adjusted forward by the number of days on hold.

Stay in the loop

Fill out the form below to stay updated on events, specials, studio news, and more!

DD slash MM slash YYYY
This field is for validation purposes and should be left unchanged.